Ark am Hauptbahnhof

Good
Traveller Type:
  : Location. Big windows we could open. Quiet
  : Stove and shower did not work well.

Poor
Traveller Type: Family with Young Children
  : Close to train station and supermarket. Bed was comfortable. Wasn't too noisy considering tram was outside.
  : Wasn't the same as advertised on Booking.com. Different photos, and changed name. Made it confusing to find and it looked deserted and run down outside. Took awhile to realise we had to push an intercom button at the door to be let in. Lady at reception told us she doesn't speak English. Wasn't friendly or helpful. Couldn't answer our questions. Advertised as having a kitchenette. No microwave. Only a mini bar fridge with two electric hotplates and very limited utensils. The curtain in our room only covered 2 of the 3 windows at night. It was like a curtain was missing. So we slept in a fully lit room with all the lights from opposite buildings coming in and daylight was 4.30am. Building and room was very old with dated furniture. TV was only the size of a small computer screen. No power points, just power boards on the floor which didn't look safe. Also hotel shares the building with private residents and businesses. Wouldn't recommend or stay here again. Very expensive considering the condition of the place.